Your satisfaction is our top priority. If you are not satisfied with your purchase, we will refund your purchase. Simply send the product back to us. Return shipping is the sole responsibility of the customer. Merchandise credit will be issued upon approval, for the purchase price only, less any discounts that were applied, and shipping costs are non-refundable. Merchandise must be returned in original packaging and be in unused original condition. Please contact us first for a return authorization number. Returns without authorization will not be accepted. Refunds can take up to 2-weeks to process. Please email firstname.lastname@example.org for a return authorization information.